Privacy Policy

Information We Collect

• When you contact us or book an appointment, we collect basic details like your name, email, and phone number.

• During your consultations, we also record your health history, physical assessments, and treatment notes to ensure we give you the best possible care.

  
  

How We Use Your Information

• We use your details strictly to manage your appointments, process billing, and design your treatment plan.

• Because we work as one team, your health data and progress may be securely shared between your specific physiotherapist, biokineticist, and strength coach to keep your plan aligned.

  
  

Security and POPIA Compliance

• We take your medical privacy seriously and comply fully with South Africa’s Protection of Personal Information Act (POPIA).

• Your clinical records and personal data are stored securely. We will never sell your information or share it with external third parties without your direct consent.